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    行政 & 客服專員(非技術(shù))

    刷新時(shí)間:2023-11-28

    特諾爾愛佩斯(蘇州)高新塑料有限公司

    8-9萬

    浦東新區(qū) | 大專 | 1年以下

    基本信息
    工作地點(diǎn):浦東新區(qū) 所屬部門:客服部
    職位類別:客戶服務(wù)/續(xù)期管理 招聘人數(shù):1 人
    匯報(bào)對象:客服經(jīng)理
    職位描述

    CSR Duty:
    a. Enter and manage customer orders in in-house system
    b. Monitor materials availability against customer demand. Coordinate with relevant commercial, planner, logistics and credit control to complete order fulfillment tasks on timely basis
    c. Require to plan for customer’s orders based on customer’s request dates
    d. Have the absolute order ownership and work proactively with customer and Sales on material requirements
    e. Identify customer needs, resolve immediate issues or highlight it to a higher level of authority
    f. Coordinates and communicates customer requirements with other personnel within the department as well as with other departments to ensure customer’ s requirements are met in a timely manner
    g. Cooperate with sales to manage or handle customer inquiries and complains
    h. Achieve ease of doing business by knowing the factory well and respond to customers promptly to drive for service excellence
    i. Good knowledge and experience of import order handling
    Admin Duty:
    a. Manage general affairs-Manage cleaner or IT Service :Book air ticket or car or hotel for employees and visitors
    b. Manage relationship with external and internal stakeholders
    c. Assist in the property management, as required, Enhance staff communication, organize company activities and staff relations programs: Manage mails, and receive telephone
    d. Purchase and manage office supplies with stationery or coffee or bottle water or and other consumables
    e. Manage enterprise qualification files( include stamp. notice, certifications, etc.) and support on visa or residence permit application for employees and visitors
    f. Other assigned tasks

    崗位要求:
    學(xué)歷要求:大專 工作經(jīng)驗(yàn):1年以下
    年齡要求:不限 性別要求:不限
    語言要求:普通話,英語 專業(yè)要求:不限
    企業(yè)信息
    公司性質(zhì):其它 公司規(guī)模:20-99人
    所屬行業(yè):能源(石油/化工/礦產(chǎn))
    企業(yè)介紹

    特諾爾愛佩斯(蘇州)高新塑料有限公司是特諾爾愛佩斯公司的全資子公司。特諾爾愛佩斯公司成立于1924年總部設(shè)于美國的Pawtucket。公司主要是開發(fā)、生產(chǎn)和銷售復(fù)合材料、工程塑料及相關(guān)產(chǎn)品。
    公司致力于創(chuàng)造一個(gè)良好的工作環(huán)境,以激發(fā)員工貢獻(xiàn)、發(fā)展自身的潛力。公司與個(gè)人的良好結(jié)合將使我們公司在各個(gè)方面持續(xù)發(fā)展。

    企業(yè)信息

    特諾爾愛佩斯(蘇州)高新塑料有限公司

    能源(石油/化工/礦產(chǎn))

    20-99人

    其它

    蘇州工業(yè)園區(qū)平勝路78號

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